Business & Industry Credential

In this course, participants will learn the difference between policies and procedures, recognize when a procedure is required, and explain the importance of document management systems.

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Developing Policies and Procedures

Student in the Student Pavilion

In this course, participants will learn the difference between policies and procedures, recognize when a procedure is required, and explain the importance of document management systems.

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Participants will become familiar with the aspects of effective written communication key components and the process of implementing policies and procedures. Examples of policy and procedure templates will be reviewed and common document management systems will be discussed. During the class, each participant will write a short policy or procedure and review policies and procedures of others.

Course Objectives:

  • Explain the difference between a policy and a procedure.
  • List four of the steps in writing effective policies and procedures.
  • With the aid of the Participant’s Guide, write a policy or procedure that can be followed by others.
  • Explain the importance of following Document Management guidelines.
  • Explain the key components of effective written communication.
  • Explain the process for implementing a policy or procedure.

Call (979) 230-3050 for pricing / 8 contact hours

While completing this course will not get you a job, it could help you progress in the following careers: