Webmail Support

1. Open your device's Settings app.
2. Tap Accounts. If you can't see 'Accounts', tap Users & accounts.
3. At the bottom, tap Add account.
4. Tap Exchange.
5. Enter your Brazosport College email address.
6. Provide additional server information as required:
   
   Server: webmail.brazosport.edu
   
   Student Domain\Username: Enter BCNET\ then your first initial, last name, last 4 digits of your BC ID and @brazosport.edu (For example, John Doe would be BCNET\jdoe1234@brazosport.edu)
   
   Employee Domain\Username: Enter BCNET\ then your first initial, last name, and @brazosport.edu (For example, John Doe would be BCNET\jdoe@brazosport.edu)
7. After you add your account, you may be prompted to accept college security policies. Tap OK to continue, the review the policies. You will need to tap Activate to complete set up.

Download a PDF with photos illustrating this process.

How to set up your email account automatically

1. Go to Settings > Mail, then tap Accounts.
2. Tap Add Account, then tap Microsoft Exchange.
3. Enter your email address, then tap Next. You can also enter an account description.
4. After you enter your email address, choose Sign In or Configure Manually.
   
   Tap Sign In to automatically discover your Exchange account information. You'll then be guided through the set up process.
   
   Tap Configure Manually to set up your account with Basic authentication. Enter your email password, then tap Next. You might also be prompted to provide additional server information:
   
   Server: webmail.brazosport.edu
   Domain: bcnet
   Student Usernames: First initial, last name and last 4 digits of your BC ID
   Employee Usernames: First initial and last name
5. You can sync Mail, Contacts, Calendars, Reminders, and Notes.
6. When you're finished, tap Save.

Download a PDF with photos illustrating this process.

Important: If you can't sign in to your email client, you might see one of these errors:

• "Username and password not accepted"
• "Invalid credentials"
• After several attempts entering an incorrect password, your account may be locked

Step 1: Check your password
If you have these problems or can’t sign in, first check to make sure you’re using the right password.

Step 2: If you can't remember your password, try resetting it
If you previously setup BC Self-Service password reset for your account, you can visit password.brazosport.edu to reset your password.

1. Visit password.brazosport.edu, then enter your account username.
2. Click on Reset Password/Unlock Account.
3. You will then be prompted to answer 3 of your security questions that you setup when you signed up for password reset.
4. Once the questions are answered correctly, the system will allow you to change your password.
5. Once you have typed your new password, click on Update Password.

Step 3: Contact the IT Helpdesk
Please contact the IT Helpdesk for assistance.