Student success takes motivation, discipline, and communication. This is true no matter how you are taking a course, whether it be in a traditional classroom or on the Internet. Yet, taking a course on the Internet involves a brand new set of skills and knowledge you may not have experienced. This area was created to assist you in becoming familiar with what these skill sets are and understand how to apply them in order to become more successful in your online courses.
Make sure you know who to contact when having problems.
- Needing help to decide what courses to take? Chat live with an eCounselor or visit the Counseling and Testing Department when on campus.
- Questions about your course? Contact your instructor using either the course email tool or their brazosport.edu address (online faculty contact list).
- Technical issues when working in your course? Contact the HelpDesk by phone: 979-230-3266 | email: email@example.com) | Live text Chat as soon as possible.
- Need assistance with homework? Contact an eTutor or visit the Student Success Center when on campus.
- Have a complaint? Visit the Student Services and let your concerns be heard.
- Need assistance from the Library? Do a live chat with the Librarian or visit the Library when on campus.
- Need to take a proctored exam? Phone Learning Services or chat live to schedule your testing appointment.
Prepare Your Computer and Browser
1. Conduct a Computer System Check:
Before entering your course for the first time make sure to do a Computer System Check to verify your browser is supported and set properly for working in Desire2Learn. This check system should indicate if you need to enable Java, Cookies or update your browser.
To enable Java & Cookies view the following:
2. Make sure you are using the recommended Browser(s) & Software:
- Recommended Software: Microsoft Office (2007/2010)
- Recommended Browsers & Versions
3. Have the most updated versions of the following:
- Java: http://www.java.com/en/download/index.jsp
- Adobe Reader: http://www.adobe.com/products/acrobat/readstep2.html
- Adobe Flash Player: http://www.adobe.com/go/getflashplayer
- Adobe Shockwave: http://www.adobe.com/go/getshockwave
Managing your time can be done successfully by taking control over the amount of time you spend on specific activities. To help manage your time use the online course Syllabus, Calendar and Checklist (if used by the instructor) as well as:
- Create a Routine Study Schedule
Develop and plan for a dedicated block of study time for each day during the week. Keep in mind times in which you are most productive, such as early morning or late evening.
- Find a Study Space
Locate an area in your home that is free from distractions in which you can concentrate and focus your attention on the work at hand. The local library may be an alternation study space.
- Weekly Review
Once a week review and update your assignments and calendar. Increase the number of reviews per week the closer you get to an assignment deadline and exam date.
- Prioritize your assignments
When studying focus on the more difficult assignment/project first. You will be fresh and more alert.
- Get Something Done
If you are having problems writing a paper or beginning a project just roughly draft out your ideas, the assignment details will come to you later during your weekly review.
- Identify Resources to help you
Use our tutors, instructors, a friend, the Internet or library to save you time, energy and solve problems.
How well do you use your computer? How organized are you? There are many factors involved with knowing whether you are a good match for online learning. Knowing what specific skills are needed for taking an online course can help you better understand if you will be motivated and determined enough to be successful in this independent and technology focused environment.
To help you understand your strengths and better prepare you to learn online, take SmarterMeasure. Use the following for login.
Smarter Measure may take up to 20 - 30 minutes to complete. If you are unable to finish it now, you may complete it at a later time. You will receive a PIN at the email address you entered during the initial registration. Use your email address and PIN to start where you left off or to view your results anytime after you have finished.
Glossary of Online Terms
Words such as file size, internet speed, upload, storage space, bookmarks, browser, cookies and URL's are all common terms on the Web. If you are new to taking online courses understanding these terms can be like learning a foreign language, so it is important to your online success to become familiar with them early.
This section discusses terms and definitions specific to working with internet based files. Although we can't possibly list all the terms, many of the ones we do present will be referred to by your instructor and referenced when working with tools in your online course.
Click "Play" to view the following Terms presentation.
If you experience issues with viewing this video read the Trouble Viewing Videos section below.
Length: 7 min | Transcript (pdf)
Trouble Viewing Videos
You may be missing the correct player or plug-in for the browser you are using to view the video.
1. Try using a different browser. For example if you are using the Firefox browser change to Internet Explorer, or vice versa.
- Download Firefox: http://www.mozilla.org/en-US/firefox/new/
2. You may need to install the Windows Media Player. Install the player based on browser type:
- Firefox - http://www.interoperabilitybridges.com/windows-media-player-firefox-plugin-download
- Internet Explorer - http://windows.microsoft.com/en-US/windows/downloads/windows-media-player
3. Upgrade your Java based on browser type:
- Firefox: http://java.com/en/download/help/firefox_online_install.xml
- Internet Explorer: http://www.java.com/en/download/help/ie_online_install.xml#download
4. If you are a Mac user try selecting the Quicktime text link provided for the presentation as opposed to clicking on the "Play" button.
5. Depending on your browser settings, Quicktime may take a moment to load and you may need to select the play arrow to begin video.
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Phone (979) 230-3436
Phone (979) 230-3368
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Phone (979) 230-3436
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