Information Technology

   

Help Desk & Technical Support

Hours of Operation

Monday-Thursday: 7:30 a.m. - 7 p.m.
Friday: 8 a.m. - 12 p.m.

By Phone: ext. 3266 (979.230.3266)
By Email: helpdesk@brazosport.edu
By Chat: Live chat with the Help Desk

Location: BC Main Campus, K-100

STUDENTS: Contact the Help Desk for help with student accounts, student e-mail, or D2L issues.

FACULTY & STAFF: Submit a Support Ticket for IT technical support for hardware, software, and network services at BC.

 

IT Staff

 
Ron Parker, Director
Information Technology
SYSTEMS SUPPORT TEAM
     
                                  
        Lisa Gilliam           Moises Hernandez       Gary Lackey        Willie Rainwater
      Senior Systems        Systems Services        Programmer/        Systems Services
      ServicesAdmin             Administrator                Analyst                Administrator
 
USERS SUPPORT TEAM
 
                                    
   Brian Commons          Michael Bounds           Angela Elder          Anna Gonzales
 Manager, Computer,    Helpdesk Technician         Systems Support       Senior Helpdesk
 Network, & Telecom                                            Technician                 Technician
 
                                 
        Ryan Mata             Natalie McIntyre        Kyle Parrinello        Anthony Perez
    Systems Support           Senior Systems         Systems Support         P/T Helpdesk
         Technician            Support Technician             Technician                Technician                                                                                                                               
                              
  Jason Rasmussen        K evin Snedecor           Ben Stanford       Mary Thompson
    Systems Support         Systems Support        Senior Systems          Helpdesk
        Technician                   Technician                   Technician             Technician  
 
      
            Will Vera
      Systems Support
           Technician

Brazosport College Alert System

NEED HELP?

Follow the links below for:

Astra Room Scheduling
Schedule Events/Rooms
User's Overview Guide, v. VII

Cisco Phones
Password Reset
IP Phone User Guide
Cisco Personal Communications Assistant

Email Setup
Webmail Instructions
Webmail Login
iPhone, Blackberry, Smart Phones

Employee/Student Login Accts (BCNET)
Employee Procedures
Student Accounts
Student Account Security Agreement

Dell Computer Personal Purchase
Microsoft Student Store
Barracuda Spam Firewall

Password Reset (BCNET)
Web Enrollment/Reset Password

Software Installation
Firefox
Internet Explorer
VPN Download
VPN Instructions

Wireless Connection
Accessing the Wireless Network
Wireless Setup

STUDENT ASSISTANTS



Nicholas Cordes


Curtis Frank

Gavan Gates


Rebecca Jackson

Jorge Pau


Andy Valencia