This course is designed for individuals interested in learning the skills necessary to use Outlook 2013 to manage email communications, including composing, reading, and responding to emails; schedule appointments and meetings; manage contact information; schedule tasks, create notes; and customizes the Outlook 2013 environment. 


This course covers Microsoft Office Specialist exam objectives to help individuals prepare for the Outlook 2013 Exam and the Excel 2013 Expert Exam.


Upon successful completion of this course, participants will be able to:

  • Perform basic functions in the Outlook 2013 interface.
  • Compose email messages.
  • Read and respond to eamil messages.
  • Manage email messages.
  • Manage your calendar.
  • Manage your contacts.
  • Work with tasks and notes.
  • Customize the Outlook environment.




To ensure success, participants will need to be familiar with using personal computers, should have experience using a keyboard and mouse, and be familiar with Microsoft® Office Windows® user interface.

Suggested Class SizeMinimum 3
Maximum 12
Course LengthFull day
Table of Contents

Lesson 1: Getting Started With Outlook 2013

Topic A: Navigate the Outlook Interface

Topic B: Perform Basic Email Functions

Topic C: Use Outlook Help


Lesson 2: Composing Messages

Topic A: Create an Email Message

Topic B: Check Spelling and Grammar

Topic C: Format Message Content

Topic D: Attach Files and Items

Topic E: Enhance an Email Message

Topic F: Manage Automatic Message Content


Lesson 3: Reading and Responding to Messages

Topic A: Customize Reading Options

Topic B: Work with Attachments

Topic C: Manage Your Message Responses


Lesson 4: Managing Your Messages

Topic A: Manage Messages Using Tags, Flags, and Commands

Topic B: Organize Messages Using Folders


Lesson 5: Managing Your Calendar

Topic A: View the Calendar

Topic B: Manage Appointments

Topic C: Manage Meetings

Topic D: Print Your Calendar


Lesson 6: Managing Your Contacts

Topic A: Create and Update Contacts

Topic B: View and Organize Contacts


Lesson 7: Working With Tasks and Notes

Topic A: Manage Tasks

Topic B: Manage Notes


Lesson 8: Customizing the Outlook Environment

Topic A: Customize the Outlook Interface

Topic B: Create and Manage Quick Steps