This course is designed for individuals interested in learning the skills necessary to use the advanced options for message, contacts, and calendar management and perform more advanced tasks such as task assignment, journaling, sharing workspaces, and backing up to data files in Microsoft® Office Outlook® 2013.


This course helps individuals prepare for the Outlook 2013 Microsoft Office Specialist (MOS) Certification exam.


Upon successful completion of this course, participants will be able to:

  • Configure advanced message options.
  • Perform advanced message management tasks.
  • Perform advanced calendar management tasks.
  • Perform advanced contact management tasks.
  • Manage activities by using tasks and journal entries.
  • Share Outlook workspaces with other users.
  • Manage Outlook data files.

To ensure your success, we recommend you first take the following courses or have equivalent knowledge:

  • Microsoft® Windows® experience.
  • Microsoft® Office Outlook® 2013 Beginning. 


Suggested Class SizeMinimum 3
Maximum 12
Course LengthFull day
Table of Contents

Lesson 1: Configure Advanced Message Options

Topic A: Insert Advanced Characters and Objects

Topic B: Modify Message Settings, Properties, and Options

Topic C: Use Automatic Replies


Lesson 2: Advanced Message Management

Topic A: Sort Messages

Topic B: Filter Messages

Topic C: Organize Messages

Topic D: Search Messages

Topic E: Manage Junk Mail

Topic F: Manage Your Mailbox


Lesson 3: Advanced Calendar Management

Topic A: Manage Advanced Calendar Options

Topic B: Manage Additional Calendars

Topic C: Manage Meeting Responses


Lesson 4: Advanced Contact Management

Topic A: Edit an Electronic Business Card

Topic B: Manage Advanced Contacts Options

Topic C: Forward Contacts

Topic D: Export Contacts


Lesson 5: Managing Activities by Using Tasks and Journal Entries

Topic A: Assign and Manage Tasks

Topic B: Record and Modify Journal Entries


Lesson 6: Sharing Workspaces with Others

Topic A: Delegate Access to Mail Folders

Topic B: Share Your Calendar

Topic C: Share Your Contacts


Lesson 7: Managing Outlook Data Files

Topic A: Back Up Outlook Items

Topic B: Change Data File Settings